The easiest and most secure way to do your bookings is online. However, at times it will be necessary for you to be able to contact us directly. Please take a minute to read the following information so that we can serve you most effectively:

For our general FAQ, click here

To modify a reservation, you have two options:
If you would like to extend your stay, simply make a second reservation for the extra night(s) required.
If you would like to shorten your stay or cancel, please click here to modify your existing booking.

If you would like extra information about the properties, unfortunately we will not be able to help. All the information that we have at our disposal is displayed on our website.

If you are having difficulty booking online, please email us at info@24hourbooking.com

If you need to cancel or modify a reservation, request a refund, or need re-accommodating or wish to log a complaint, please email customerservice@wctcsr.com